Viola Case FAQs
Do you provide discounts?
Great Question! And it never hurts to ask :) We definitely offer discount codes that you can use during checkout. It really depends on the season, and what we have in stock. However, don't be shy! Send an email to firstname.lastname@example.org. Simply say you're "looking for a discount", and we'll definitely try our best to find one for you!
What is the lightest viola case you have?
What if my Viola doesn't fit?
No worries. We do offer 30 day returns on most of our viola cases! If you're wondering about the Bam non-adjustable cases, they're definitely returnable! We have the dimensions also listed in the description of the cases. However, feel free to send an email to email@example.com, if you want to first double check to make sure your viola will fit.
What is your return policy?
We offer a 30-day money back guarantee on most of our cases! If you're not satisfied, you have the option to return the item(s) within 30 days of receipt. Check our Return Policy for more details.
I have a 17" Viola...
We would suggest browsing through our adjustable viola cases. The Tonareli VAFO cases are quite popular for larger violas. You can also send an email to firstname.lastname@example.org. Let us know the dimensions of your viola, and we'll find the most suitable cases for you!
I'm looking for a Backpack Viola Case
All of our Bam, Negri, and Tonareli cases come with two straps. So you can easily carry it like a backpack. The Howard Core and Bobelock cases come with one shoulder straps. However, you can also get the Bobelock comfort V strap, if you wish to carry a Howard Core or Bobelock case as a backpack.
Do you sell water-proof viola cases?
We sell water-resistant cases, but not water proof. Water proof means we can submerge the viola case in a swimming pool, and no water will get in. Unfortunately, we're not quite there...yet! However, if you take a look at some of our hard cases like the Bam Hightech cases, Bobelock fiberglass cases, or Tonareli cases, you'll find some of the most water-resistant cases out there.
I don't see the case I'm looking for...
No worries! Simply send an email to email@example.com. We actually stock a lot more cases than we show online. And we work directly with several reputable brands. So whatever you're looking for, we'll help you find it.
Do you price match?
Yes we do! Simply send the competitor's link of the lower price to firstname.lastname@example.org, and we'll try to match it. We also match 30 days after you purchase the case. So if you see a lower price after you bought from us, just let us know! Certain restrictions apply of course, so please check here for further details.
Don't see your question here?
Just send an email to email@example.com. We'd be more than happy to answer any questions you may have!