An order that is placed for any item that is currently out of stock! These are usually rare cases with unique designs or colors. Or cases that require more detailed craftsmanship, such as hand-sewn leather cases.
Great Violin Cases Pre-Orders
What Is A Pre-Order
Why Should I Pre-Order?
We highly recommend pre-ordering a case instead of waiting till it is in stock again to make your purchase.
Because these cases are often pre-ordered (reserved) by other musicians before we even get them in our warehouse!
Another reason is because these cases are often more rare to sell, so we don't usually keep them in our warehouse (taking up space) till someone pre-orders them.
For example, you may be looking for that high-end, hot pink leather violin case. But most musicians are not. We're not saying it's a bad case! We just don't sell enough of them to always keep them in stock.
Which is why we offer pre-ordering. Once you place your pre-order, we'll get that case for you as soon as we can.
How Do I Pre-Order?
A case that can be pre-ordered will show a "Pre-Order" button. There will also be a message under the button letting you know the expected wait time.
Once you place your pre-order, a member of our team will reach out to you with the details of your pre-order. And we'll continue to follow up with you once we're ready to ship the case to your address.
When we're ready to ship the case, we'll contact you in advance to make sure all the shipping information is correct. Then we'll send you the case along with a tracking number. By then, shipping usually takes 7-10 business days.
Can I Cancel A Pre-Order?
Yes, you can cancel a pre-order. Once you cancel, we'll issue you a 100% refund.
You cannot cancel an order after we ship the case to you from our warehouse. However, we will always contact you before we ship the case to you. And you can still cancel at that time for a 100% refund.
Exceptions: Some customized cases may not be cancelled. Such as ones with customized art, or even some rare hand-sewn leather cases. However, a member of our team will reach out to you immediately after you pre-order to let you know if it's a customized case. You can still cancel during that time for a 100% refund.
Can I Pre-Order A Case That Is Sold Out?
Yes! With sold out cases, we just simply do not know when it'll be in stock again. It could be anytime between 1 week and.... a long time.
But simply leave your email in the "notify me" box, and we'll do some digging to find out when the case we'll be available. Most times, it's sooner than expected!