We're confident that you'll be satisfied with the quality of your case! We offer a 30-day money back guarantee on all of our cases. If you're not satisfied, you have the option to return your case within 30 days of receipt. We will then issue you a full refund.
Unless the case arrives defective, you will be responsible for the return shipping charges. Certain restrictions apply. Please read further.
No returns are accepted 30 days after the date of fulfillment.
Only cases can be returned. Accessories and strings cannot be returned.
You must complete our Return Request Form first, if you wish to return your case. Returning a case without completing this form will not be refunded.
"Any Reason" Return Shipping Insurance
If you purchased our "Any Reason" Return Shipping Insurance, you can return the case for any reason within 30 days of fulfillment, and we'll provide a return label for you (you will not be responsible for the cost of return shipping).
Note: the case must still be returned in its original condition and packaging.
To start the return process, please complete our Return Request Form.