Returns
We're confident that you'll be satisfied with the quality of your case! We offer a 30-day money back guarantee on all of our cases. If you're not satisfied, you have the option to return the item(s) within 30 days of receipt. We will then issue you a full refund.
Unless the item arrives defective, you will be responsible for the return shipping charges. Certain restrictions apply. Please read further.
Refunds
All refunds to the returned item will be issued to the original credit card or Paypal account used to place the order.
You must send an email to info@greatviolincases.com if you wish to return your order. Since we are an authorized dealer of several brands, we have different return locations. An email must be sent to us to confirm your return.
No returns are accepted 30 days after the date of fulfillment.
Details:
Please email us at info@greatviolincases.com or fill out the form on our contact us page before returning a case. We will provide you instructions, along with a return shipping address.