Return or exchange the case for any reason (including sizing issues), and we'll cover the cost of return shipping.
How is this different from our 30-Day Guarantee?
We offer a 30-Day Guarantee on all cases. You can return the case for any reason within 30 days of receiving the case. However, you are responsible for the cost of return shipping (unless the case arrives defective or damaged).
With our "Any Reason" Return Shipping Insurance, you can return the case for any reason, and we'll cover the entire cost of return shipping!
Top Reasons to get our Return Shipping Insurance
Sizing issues: You can be confident that any sizing issues will be covered.
Color discrepancies: In case the color of the item isn't what you had in mind.
Save time and money on return labels: Returning cases on your own can be costly, with return labels costing anywhere between $40 to $80, and even up to $100 to $200 for cello cases. With our Return Shipping Insurance, you won't have to worry about creating and paying for your own return label.
Return Shipping Insurance must be purchased before you receive the case.
The case must be returned in its original condition and packaging for a full refund (if you're returning a case that arrived defective or damaged, it'll already be covered under our 30-Day Guarantee).
The return shipping insurance is only applicable for 30 days after you receive the item.